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Masterpiece

Insurance Home » Masterpiece
Customer Service Hotline

Customer Service Hotline:

(65) 6398 8000

 

Customer Service Mail

General Enquiry Email:

AMEXMasterpiece.SG
@chubb.com

Introduction

As an American Express cardholder, we understand how important it is to protect your successes and the things you worked hard for and value most. That’s why we’ve partnered with Chubb Insurance Singapore Limited to provide you with Masterpiece® – a bespoke home, lifestyle and valuables insurance product that lets you design your coverage, according to your needs.

It is a superior level of protection you deserve, designed just for you.

Key Benefits

  • Coverage up to 200% rebuilding cost of the sum insured for landed homes
  • Cost of replacing your home contents (including luxury handbags or whisky collection) due to physical loss or damage
  • Reimbursement of alternative accommodation expenses
  • Automatic coverage (up to 25% of contents sum insured) for newly acquired items
  • Access to value added services (e.g. complimentary home appraisal, worldwide network of shippers / packers or specialist appraisers in jewellery, watches, whisky, fine art or antiques)
  • To learn more about Masterpiece, click here

Claims

We understand that handling a claim isn’t just about replacing what’s been lost. Behind every loss is a person and a story. We’re here to listen, and no detail is too small. Share your story and let us put our resources, our people and our expertise to work for you.

Kindly download the Masterpiece Claim Form and send your completed form to AmexClaimMasterpiece.SG@chubb.com and a Chubb Claims Representative will contact you.

FAQs

How do I file for a claim for my Masterpiece policy?

Kindly complete the claim form and submit via email to AmexClaimMasterpiece.SG@chubb.com and a Chubb Claims Representative will contact you.

How do I purchase a Masterpiece policy?

Kindly drop us an enquiry via email at AMEXMasterpiece.SG@chubb.com and a Chubb Representative will contact you.

Who is eligible to purchase a Masterpiece policy?

All Singaporeans & Permanent Residents or foreigners employed in Singapore with a local address are eligible to purchase the policy.

Do I need to provide receipts, invoices or appraisals for all the items that I would like to cover under Masterpiece?
  • If your items are valued below S$100,000 each, you are not required to provide these documents.
  • If your items are valued above S$100,000 each, you are required to provide these documents.

However, it is recommended to keep a record of these documents as they may be required to be presented as evidence, in the event of a claim.

How is Masterpiece different from a regular home and contents insurance policy?

Masterpiece is a bespoke product tailored to your individual needs. It provides all risk, broad coverage on a worldwide basis with very high limits, no under-insurance penalties and no depreciation.

What does Masterpiece cover?

Masterpiece provides coverage for physical loss or damage to your:

  • House and other permanent structures in the property;
  • Home Contents & Personal belongings such as furniture, electronic equipment, mobile phones, laptops, whisky, clothing, bags etc; and
  • Valuable items such as jewellery, watches, artwork, wine collection, musical instruments, bicycles and other collectibles
What is Masterpiece ?

Masterpiece is a bespoke home and contents policy that extends to include your valuables and personal liability, for successful individuals with assets to protect, and who appreciate superior levels of insurance cover and service.

Underwritten by:

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Copyright © 2019 American Express Company. Users of this site agree to be bound by American Express Web Site Rules and Regulations. American Express International, Inc.(UEN S68FC1878J), Incorporated with limited liability in the state of Delaware, USA with a place of business at 10 Marina Boulevard #15-00, Marina Bay Financial Centre Tower 2, Singapore 018983.