Travel Insurance
We welcome all major credit and debit cards
MOH has issued a travel advisory against all non-essential travel. There will be no cover for travel under this policy during this time. Furthermore, policies purchased from 19 March 2020 will not provide any cover for claims directly or indirectly arising from, relating to or in any way connected with COVID-19 (or any mutation or variation thereof or any related strain). Please refer to FAQ to learn more.
Travel Insurance Claim
What to do in the event of a claim
Submit all claims to us within 30 days after completion of journey.
You must submit all supporting documentation, e.g. medical reports, police reports, declarations, receipts, valuations or other such evidence we may request to assist us in the prompt resolution of your claim after completion of your journey.
For liability claims do not make any admission or offer. Request the claim against you to be put in writing.
All losses under luggage and travel documents must be reported to local authorities within 24 hours and written acknowledgment obtained.
Immediately report any luggage loss or damage to the airline or carrier involved and submit a claim to them.
Use the Chubb Assistance Hotline at (65) 6836 2922 for specific assistance on all travel emergency matters whilst travelling overseas.
To complete your claim Online, click here
Chubb Insurance Singapore Limited
138 Market Street
#11-01 CapitaGreen
Singapore 048946
For claims assistance, please Call (65) 6299 0922.
(Mondays to Fridays, 9am – 5pm. Closed on Saturdays, Sundays and Public Holidays)
Enjoy your trip and leave the worrying to us |
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Please read the relevant My VoyageGuard Travel Insurance Policy Wordings for full Terms and Conditions and exclusions applicable to this product. My VoyageGuard Travel InsuranceSM is underwritten by Chubb Insurance Singapore Limited.
American Express International Inc. and Chubb Insurance Singapore Limited are global partners and work in conjunction to deliver quality products to our customers.
Policy Owners’ Protection Scheme
This Policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your Policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the GIA / LIA or SDIC websites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).
My VoyageGuard Travel InsuranceSM is distributed by American Express International Inc. and underwritten by Chubb Insurance Singapore Limited. Reg. No., 199702449H.
This is only product information provided by us and is not a contract of insurance. Accordingly, the information should be read and construed in light of, and subject to all terms, conditions and exclusions contained in the Policy. Please consider your objectives, financial situation or needs to decide if the product is appropriate for you. The above disclaimer applies to this entire marketing webpage. American Express International, Inc., identifies insurance and products that may be of interest to some of its customers. In this role, we do not act as an agent or fiduciary for you, and we may act on behalf of the insurance provider, as permitted by law. We want you to be aware that we receive commissions from providers and commissions may vary by provider and product. Also in some cases, an American Express entity may be the reinsurer and may earn reinsurance income. The arrangement we have with certain providers, including the potential to reinsure the products, may also influence what products we identify. We do not require you to purchase any insurance product, and you may choose to cover your insurance needs from other sources on terms they may make available to you.
